We Farm

TERMS AND CONDITIONS FOR WEFARM

Last Updated: 03 Jan 2026

  1. Definitions

To ensure clarity, the following terms define key concepts used throughout this agreement:

  • "Account" refers to the registered user account created by you on the Website or Mobile Application to access our Services.
  • "Device" includes computers, mobile phones, tablets, or PDAs used to access the Service.
  • "Wefarm Content" refers to all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code made available by us on the Platform.
  • "Platform" refers collectively to the Wefarm website located at [www.wefarmfood.com] and the Wefarm mobile application.
  • "Product" refers to the fresh fruits, vegetables, and other grocery items sold by Wefarm.
  • "Services" refers to the browsing, ordering, purchasing, and delivery services provided through the Platform.
  1. Introduction and Acceptance

Welcome to Wefarm. These Terms and Conditions ("Terms") govern your use of our Platform and the purchase of Products from Wefarm ("we," "us," or "our"). By accessing our Platform, creating an Account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

Changes to Terms: We reserve the right to modify these Terms at any time. Changes will be communicated through the Platform by updating the "Last Updated" date above. Your continued use of the Platform constitutes acceptance of the modified Terms.

  1. Account Usage and Security
  • 3.1 Personal Use: Your Account is for your sole, personal use. You agree not to share your Account credentials with others or assign/transfer your account to any other entity.
  • 3.2 Responsibility: You are responsible for maintaining the confidentiality of your password and Account access. You are fully responsible for all activities that occur under your Account.
  • 3.3 Liability for Fraud: Wefarm is not liable for any loss or damage arising from unauthorized, wrongful, or fraudulent use of your username or password due to your failure to secure your Device or credentials. You agree to notify us immediately of any unauthorized use.
  • 3.4 Unauthorized Access: You undertake not to use another user's Account at any time.
  • 3.5 Username Discretion: Wefarm reserves the right to change or re-assign usernames at its sole discretion if deemed necessary for legal or operational reasons.
  1. Our Products (Nature of Goods)
  • 4.1 Perishable Goods: You acknowledge that most Products we sell are perishable. Their freshness upon consumption depends heavily on proper handling and storage by you immediately after delivery.
  • 4.2 Natural Variation: Vegetables are natural products. Images on our Platform are illustrative. Actual Products may vary slightly in color, shape, size, and weight. These variations do not constitute a defect.
  • 4.3 Availability: All orders are subject to Product availability based on seasons and daily harvest. Availability is at the sole discretion of Wefarm. If an item is unavailable, we will notify you and offer a substitution or a refund.
  1. Orders and Payment Terms
  • 5.1 Order Acceptance: We accept your order only when we send a confirmation or dispatch the goods. We reserve the right to decline any order for any reason.
  • 5.2 Pricing & Currency: All prices are listed in [INR] and include applicable taxes unless stated otherwise.
  • 5.3 Payment Methods: Payment must be made in full at the time of ordering. We accept [list accepted methods, e.g., Visa, Mastercard, UPI, etc.].
  • 5.4 Payment Processing Errors: While we aim for smooth transactions, Wefarm shall not be liable for losses or damages incurred related to third-party payment gateway processing errors, technical glitches, or declined transactions.
  • 5.5 Wefarm Wallet:
    • We may offer a closed-loop digital wallet feature ("Wallet") linked to your Account.
    • Usage: Funds in your Wallet can only be used to purchase Products on the Wefarm Platform. They cannot be transferred to other users, redeemed for cash, or withdrawn to a bank account.
    • Refunds & Top-ups: Refunds for unavailable items or valid complaints may be credited to your Wallet for faster processing. You may also purchase top-ups.
    • Restrictions: Wallet credit or loyalty points are NOT awarded for cancelled orders, fraudulent activities, or purchases made entirely using promotional gift cards/vouchers.
    • No Interest: Wefarm is not a bank. Wallet balances do not accrue interest.
  1. Delivery Policy
  • 6.1 Accuracy: You are responsible for providing a complete and accurate delivery address and ensuring someone is available to receive perishable goods during the selected slot.
  • 6.2 Standard Home Delivery:
    • Risk of loss passes to you once goods are delivered to your doorstep or handed to a receiver at your address. Wefarm is not liable for spoilage or theft after drop-off if you are unavailable.
  • 6.3 Society-Based / Bulk Delivery:
    • If you select "Society Delivery," delivery is made to a designated central common area agreed upon with your society management (e.g., security gate, lobby).
    • Transfer of Responsibility: Our responsibility ends once goods are offloaded at this designated central point. You must collect your order timely to ensure freshness. Wefarm is not liable for mix-ups, theft, or spoilage occurring after drop-off at the society point.
  1. Refunds, Returns, and Complaints
  • 7.1 No Returns on Perishables: Due to health regulations and the perishable nature of produce, we generally do not accept returns once delivery is completed and accepted.
  • 7.2 Quality Guarantee & Complaints: If you receive items that are spoiled, damaged, or significantly subpar, you must notify us within [6 HOURS] of delivery.
  • 7.3 Resolution: Complaints must be accompanied by the order number and clear photographs of the issue. Valid complaints will be resolved via a replacement in your next order or a refund (credited to your Wallet or original payment method at our discretion).
  1. Prohibited Conduct and Use

You agree to use the Platform only for lawful purposes. You specifically agree NOT to:

  • 8.1 Technical Harm: Decompile, reverse engineer, disassemble, or attempt to discover the source code of the Platform. Hack, interfere with, spoof, or disrupt the Platform's operation (e.g., denial-of-service attacks).
  • 8.2 Harmful Content: Upload or submit data containing viruses, trojans, corrupted files, or any other malicious software.
  • 8.3 Unlawful Use: Use the Services for any unlawful purpose or in violation of local, state, national, or international laws.
  • 8.4 Objectionable Conduct: Submit content or engage in behavior towards our staff or delivery partners that is vulgar, hateful, globally offensive, defamatory, abusive, or threatening.
  1. Intellectual Property Rights

All Wefarm Content present on the Platform, including but not limited to design, structure, selection, coordination, expression, "look and feel," and arrangement of such content, is owned, controlled, or licensed by or to Wefarm, and is protected by copyright, patent, and trademark laws, and various other intellectual property rights.

  1. Disclaimers and Limitation of Liability
  • 10.1 Service "As Is": The Platform and Services are provided on an "as is" and "as available" basis without any warranties of any kind.
  • 10.2 Location: Wefarm makes no representation that the Service is appropriate or available for use in your specific location other than our defined delivery areas.
  • 10.3 Limitation of Liability: To the fullest extent permitted by law, Wefarm shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform or consumption of Products. Our total liability for any claims arising from a purchase is strictly limited to the purchase price paid by you for that specific order.
  1. General Provisions
  • 11.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of [INDIA/BIHAR].
  • 11.2 Severability: If any provision of these Terms is found to be invalid or unenforceable by a court, that provision shall be removed, and the remainder of the Terms shall continue to be valid and enforceable to the fullest extent permitted by law.
  1. Contact Information

For questions regarding these Terms, please contact us at:

wefarm food & beverages PVT LTD.

[Floor No.: 1ST FLOOR Building No./Flat No.: H/O SURENDRA PRASAD Name Of

Premises/Building: C/O SURENDRA PRASAD Road/Street: DIGHA HAT Nearby Landmark:

NEAR ALAPANA CINEMA Locality/Sub Locality: DIGHA HAT City/Town/Village: Patna District: Patna State: Bihar PIN Code: 800011] contactwefarm@gmail.com

 [+919102390444]